“Attempts are being made to simplify the extremely popular Tatkal reservation system.”
Tatkal booking is a
blessing in disguise for train travelers who urgently need tickets, but
the process of booking tickets on this system could be a constant source
of irritation. Though plenty of reasons are attributed to it, the main
grouse is the slow server connectivity and the IRCTC website’s inability
to handle multiple user load.
Addressing this issue,
Sandeep Dutta, the Chief Public Relation Officer of IRCTC, which is a
sister concern of the Indian Railways, said, “All over the country, more
than ten lakh tickets are reserved everyday, of which about 50% is
booked through IRCTC.“On the Tatkal system,
between 10 AM and 12 PM, nearly 1.5 lakh tickets are booked everyday on
the IRCTC website. In the beginning the website server was able to book
only 7000 tickets per minute. Now, it has been raised to 14,000 e-
tickets per minute.
“When users all over the
country try to reserve tickets on Tatkal at the same time, the website
crashes due to the overload. This has constantly been a huge challenge
for IRCTC. Despite the fact that IRCTC has given a number of facilities,
its reputation suffers due to this.To tackle this problem,
IRCTC decided to purchase five new world-class Singapore-based servers.
These servers will be added to the main IRCTC server in another ten
days. User capacity will increase from 14,000 to 24,000 per minute
maximum. There will not be any website crash after that.
So, Tatkal reservation is going to become much more user-friendly.
